Teaching training journal: Working on communication

Picture from:http://www.keyidea.it/servizi-offerti-professionali-competenze/comunicazione-aziendale/ 

Lesson number 2:  16.01.13

 "I am a great believer that any tool that enhances communication has profound effects in terms of how people can learn from each other, and how they can achieve the kind of freedoms that they´re interested in."  

(Gates B., Digital Dividends Conference, Seattle, Oct. 18, 2000 This quotes is retrieved on : http://www.computerworld.com/s/article/9101838/The_quotable_Bill_Gates_In_his_own_words

The importance of communication in Social Services fields is one of the topic of today´s lesson. 
Learning outcomes of the lessons: 
- students will be able to spell their names and practice the listening of spelling of foreigner names and ordinal numbers.
- students will learn how to ask personal details in polite way. 
- students will be able to understand what is effective interpersonal communication and what is not.
Activities:
- Energizer in pair. 5´
- group of 3: list the possible clients that would need Social Services. 
- in pair:choose one client and make a background. Ask your partner the basic personal information in order to fill a form
- exercise on spelling and numbers individually (dictation from me)
- Communication activity: in pair the students are sitting back to back. Student A describes to student B a picture as precise as possible. Student B draws as precise as possible.
At the end of the activity students compare the original picture with the drawing.
- Discussion in plenum based on these questions: 1) where the biggest mistakes occured? 2) how an interpersonal communication should work to be effective? 

Method: 
group work, pair work, individual work and discussion in plenum.