21/01/13

Teaching training journal _ 3_ working on clients

21.1.2013

Learning outcomes: students will learn how to deal with a client in the phone and ask hin/her personal details. In add students will learn how to give instructions from place A to place B.
Students will work on the social inclusion/exclusion idea, human rights and promote emphaty with others who are different. Student will also: raise awareness about inequality of opportunity in society, foster an understanding to certain social minorities or cultural grops.

activities:
- pair exercise on spelling. Symbols used in a common conversation when asked personal details (dash, slash,dot etc etc).
- pair exercise: what is the basic vocabulary needed when we give instructions and orders? divide into categories: verbs, prepositions and places.
- individual activity: role card > try to undestand fully your client.
- activity "Take a step forward": facilitator reads out a list of situations or events. Everytime they can answer "yes to the statement, they should take a step forward. Other wise they should stay where they are and not move.
- discussion in plenum about  their positions. Ask questions such as:
when you notice that others were not moving as fast as they were?
did anyone feel that there were moments when their basic human rights were being ignored?
what first step could be taken to address the inequalities in society?

 Methods:
pair work, individual work, group work.

16/01/13

Teaching training journal: Working on communication


Picture from:http://www.keyidea.it/servizi-offerti-professionali-competenze/comunicazione-aziendale/ 

Lesson number 2:  16.01.13


 "I am a great believer that any tool that enhances communication has profound effects in terms of how people can learn from each other, and how they can achieve the kind of freedoms that they´re interested in."  
(Gates B., Digital Dividends Conference, Seattle, Oct. 18, 2000 This quotes is retrieved on : http://www.computerworld.com/s/article/9101838/The_quotable_Bill_Gates_In_his_own_words


The importance of communication in Social Services fields is one of the topic of today´s lesson. 
Learning outcomes of the lessons: 
- students will be able to spell their names and practice the listening of spelling of foreigner names and ordinal numbers.
- students will learn how to ask personal details in polite way. 
- students will be able to understand what is effective interpersonal communication and what is not.
Activities:
- Energizer in pair. 5´

- group of 3: list the possible clients that would need Social Services. 
- in pair:choose one client and make a background. Ask your partner the basic personal information in order to fill a form
- exercise on spelling and numbers individually (dictation from me)
- Communication activity: in pair the students are sitting back to back. Student A describes to student B a picture as precise as possible. Student B draws as precise as possible.
At the end of the activity students compare the original picture with the drawing.

- Discussion in plenum based on these questions: 1) where the biggest mistakes occured? 2) how an interpersonal communication should work to be effective? 

Method: 
group work, pair work, individual work and discussion in plenum. 




15/01/13

Teaching training journal_1st lesson

PART ONE: ENGLISH ORIENTATION GROUP.
The group was suppose to be around 22 students. In the class only 15. They are studying a Bachelor of Social Service.  All girls from age 20 until 48. Different backgrounds and expectations. English level B1-B2.

I decide to give to the lesson an informal approach in order to create a relaxed learning enviroment. Making jokes and stimulate their creativity was part of it.
We worked on:
- getting to know each other with a creative working activity.
- expectation on language learning and on this course.
- pronunciations of some difficult phonems.
- basic vocavulary of their working enviroment.
- interpersonal comunication. 

The learning outcomes from the day were:
 -pronounce the words naturally and clearly > activities: brainstorming on area of working of Bachelor of Social Welfare studies in English. How do you write or pronounce the difficult words? what is the different between words like "to live" and "to leave"(for example). Differences from American accent and a British accent. Using of the web dictonary licenced by the school.
- reflection on difficult phonems >  We watched together to introduce the theme of pronunciation this video: How to buy an hamburger (Steve Martin). We together reflected about some difficult sounds. Group work: how to pronounce a toungue twister. The group working goal was to let the students feel relaxed and safe to speak English without stress.
- working on interpersonal comunication and thinking what is the best way to learn a language.

I will use also Fronter as learning platform: through that I will give homeworks and answer the questions from the students.

Activities in details for the learning outcomes:
- Ice breaking: individually and in plenum introduce yourself with name symbols for each letter.
- Take a side. 4 statements on language learning.  (move in the class helps to keep the enhancement in learning higher)
- Brain storming-group work: what are the areas where would you like to go to work and why?
- Stop and watch: look the video from you tube and concentrate to the pronunciation.
- Individual work (with me as facilitator): review of the phonetic alphabet and the difficult words.
- in plenum: listen to the different accents (American and British) > use of the internet dictonary.
- group work: exercise with a toungue twister and as a group read aloud to the class.

My plan was to get to know each other, work on pronunciation and understand what is thier level of English.
I think that I could develop the pronunciation exercises giving them practical example in real situation how to improve their pronunciation (maybe role game?)

PART TWO: OBSERVING THE SWEDISH GROUP.

What kind of clients for the future Bachelor of Social Service and Nursing

·         Which group did I observe? Swedish group of Bachelor of Social Service, Nursing and Diak
·         When and where did this happen? on 15.1.13 from11:30-14 in Diaconia University of Applied Science
·         What particular features was I observing? I was observing the first lesson. Introducing each other was done in pair and then in front of the class. Teacher went straigh to the point: how to ask in swedish basic informations such as: name, last names, and other personal information that students might need toask at the phone.
the ice breaking activity of the Swedish class

Which observational methods did I use? I sat in a corner and took some pictures everynow and then. I took some copy material provided by the tutor and I filled my observation checklist.
I focused on: timing, activities presented, introduction and wram up of the lesson, questioning from the teacher and the students.